How to Pursue a Refund for Your Dealership

If you are looking to obtain a refund for your dealership, follow the steps outlined below to ensure a smooth process.

Step 1: Complete the ADM399 Application for Refund

The first step in pursuing your refund is to fill out the ADM399 Application for Refund. This form is essential as it provides all necessary information regarding your request. Ensure that you complete every section of the application accurately.

Step 2: Gather Required Documentation

Along with your completed application, you must include proof demonstrating how the item left the state of California. Acceptable forms of proof may include:

• Shipping receipts or invoices
• Bill of lading documents
• Any other relevant documentation that supports your claim

Step 3: Mail Your Application and Documentation

Once you have filled out the ADM399 form and gathered all necessary documentation, mail everything to the address indicated on the form. It’s important to double-check that you've included all required materials before sending them off.

Troubleshooting Common Issues

If you encounter any issues while completing your application or if you're unsure about what constitutes acceptable proof, don’t hesitate to reach out for assistance. Below are some options available:

• Email Support: Contact customer support via email at [insert email address]. Provide details about your situation so they can assist effectively.
• Phone Support: Call our helpdesk at [insert phone number] during business hours for immediate assistance.
• Your Local Office:: Visit or call your local dealership office if further clarification is needed regarding specific requirements.