Resolving Q026 Error: VIN Check Digit Issue

The Q026 error indicates that the Vehicle Identification Number (VIN) you provided did not pass the check digit verification. This can be a common issue when filing electronically, but it can be resolved with careful attention to detail.

Steps to Resolve the Q026 Error

1. Verify Your VIN Entry

Before proceeding further, ensure that you have entered your VIN accurately. Here are some tips for verifying your entry:

• Double-check for Typos: Look closely at each character in the VIN and confirm there are no mistakes.
• Use Correct Format: Ensure that you're using uppercase letters and numbers as required by standard VIN formatting.
• Crossover Characters: Be aware of characters like 'O' (letter) and '0' (number), or 'I' (letter) and '1' (number), which may easily be confused.

2. Confirm Accuracy of Your Information

If you've verified your entry and still encounter the Q026 error, it's essential to confirm that all other details related to your vehicle match what is registered with DMV records.

If Issues Persist: Alternative Submission Methods

If you continue facing issues after confirming accuracy, please note that this problem cannot be resolved through e-filing methods. Instead, follow these steps:

• Create a Physical Application: Prepare all necessary documents regarding your vehicle registration or title application.
• Select Appropriate Office: Determine whether you need to submit directly to the Department of Motor Vehicles (DMV) or a Special Processing Unit (SPU).
• Email or Call Ahead: Consider reaching out via phone or email prior to visiting an office for guidance on submission procedures specific to your situation.