Resolving Error Code D227

If you encounter error code D227 while processing a transaction, it is related to selecting the Plate with Owner box when fees were posted and needing to subplate it. To resolve this issue, follow the steps below:

Steps to Resolve D227 Error:

1. Select the Plate with Owner box at the bottom of the form.
2. Verify the type of plate in the Record Condition section on KSR.
3. Leave the Subplate field as "none" and key in both the Plate Number and Pl

The error code "D227 RETAIN PWO INVALID FOR PROCESS (retain_pwo)" indicates that the license plate is not currently assigned to the Vehicle Identification Number (VIN) in question. To resolve this issue, change the transaction type to either "Reassign" or "Assign."

Troubleshooting Q152 Error and D227 Error

If you are facing issues resolving both Q152 error and D227 error due to changing plate owner codes, follow these steps:

• Change plate owner code to sequential.
• If an error occurs when attempting to go back after making changes, modify Plate with Owner drop-down selection to "retain."

Error Code Q047 - CLEARING INQUIRY INVALID

Error code Q047 means there is no prior posting for the transaction type. To clear this error:

1. Change transaction type to "used clear and review."
2. Check ASF due box.

If you have followed these steps and still face issues clearing any errors mentioned above, consider reaching out for further assistance or visiting a field office for support. Thank you!