How to Request a Refund for Your Transaction

If you find yourself needing to cancel a transaction, it's important to understand that direct cancellation is not possible. Instead, you will need to follow the proper refund procedure outlined below.

Step 1: Complete the ADM 399 App for Refund

The first step in initiating your refund request is to complete the ADM 399 Application for Refund. This form collects necessary information related to your transaction and serves as an official request for your funds back.

Where to Find the ADM 399 Form

• You can typically download the ADM 399 form from our official website or obtain it directly from our customer service office.
• Ensure all sections of the form are filled out accurately and completely before proceeding.

Step 2: Gather Required Documentation

Along with your completed ADM 399 application, you'll need to provide supporting documentation. This may include:

• A copy of your original receipt or proof of purchase.
• Your identification details (e.g., driver's license or ID card).
• Any additional documents that support your claim for a refund.

Step 3: Mail Your Application and Documentation

The next step involves mailing both the completed ADM 399 application and all required documentation. Make sure you send them to the specified office address provided on our website or within any correspondence you've received regarding this matter.

Please Note:

• No UPS Returns: It’s essential to note that sending these documents via UPS is not an acceptable option for processing cancellations. You must adhere strictly to this process in order for it to be valid.

Conclusion

Cancelling transactions requires following specific procedures rather than direct actions. By completing the ADM 399 App for Refund and providing appropriate documentation through standard mail, you ensure that your request is processed efficiently. If you have further questions about this process, please contact our customer service team who will be happy to assist you!