Understanding VLT Stop Issues and Resolution Steps

If you're encountering a Vehicle License Title (VLT) stop on the KSR, it's important to understand why this may be happening and how you can resolve it. Below are key points to consider regarding the processing of VLT stops.

Reasons for Persistent VLT Stops

The presence of a VLT stop in your records might not reflect recent changes due to several factors:

• Processing Delays: Updates across different databases may take time. Even if the status was changed weeks ago, delays can occur before these updates are visible in the system.
• Additional Documentation: Sometimes, further actions or documents are required to finalize the removal of a VLT stop.

Steps to Resolve VLT Stops

1. Check with Your Field Office

Your first step should be contacting your local Field Office. They can provide clarity on whether all necessary steps have been completed for removing the stop and ensure that everything is processed correctly.

2. Address Efile Errors with BPA

If you suspect that an Efile error is causing issues with your VLT stop, reaching out to BPA (Business Partner Assistance) is crucial:

• Contact BPA: Ask them for clarification or assistance regarding your specific situation related to the VLT stop.
• If Necessary, Involve Your Dealer: If BPA does not remove the stop directly, instructing your dealer to call their provided number may help clarify what additional actions need to be taken for removal.

3. Gather Information from BPA

Prioritize collecting all relevant information from BPA as they will guide you through any codes or requirements associated with resolving your issue effectively. Once you receive feedback from them, you'll have a clearer understanding of how best to proceed.