Understanding the Name Service Not Known

What does the error message "Name service not known" mean when I am trying to make a post request with KSR?

Resolving "Name Service Not Known" Error

The error message "Name service not known" typically means that the domain name system (DNS) cannot resolve the hostname you are trying to connect to. This could be due to a variety of reasons such as incorrect DNS settings, network connectivity issues, or a misconfigured server.

Troubleshooting Steps:

  1. Check DNS Configuration: Verify that your DNS settings are correct. Make sure that the DNS server addresses are properly configured and reachable.
  2. Verify Network Connectivity: Ensure that your device has proper network connectivity. Check if you can access other websites or services on the internet.
  3. Hostname Spelling: Double-check the spelling of the hostname you are trying to connect to. Make sure there are no typos or errors in the hostname.
  4. Accessibility: Confirm that the hostname is accessible from your environment. Try pinging the hostname or accessing it through a web browser.

Solution Options:

If after performing these troubleshooting steps you still encounter the "Name service not known" error, consider trying one of these solutions:

  • Flush DNS Cache: Clearing your computer's DNS cache may help resolve any lingering DNS issues causing this error.
  • Contact Your Network Administrator: If you are in a corporate network environment, reach out to your network administrator for assistance with resolving this issue.
  • Edit Hosts File: Edit hosts file located at C:\Windows\System32\drivers\etc\hosts

If none of these solutions work, it may be beneficial to seek further assistance from IT support professionals who can diagnose and address more complex networking problems related to this error message.

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