Resolving Common Errors

Error D342: Subplate Issue

The error D342 is likely due to a subplate issue that needs to be changed to N/A and reviewed. This can cause the system to run slower than usual. Please let us know if you need further assistance.

Error 0001: Missing Required Field

If you are encountering error 0001-field required, it may be because of a missing required field in your submission. Make sure all necessary fields are filled out accurately before proceeding. If the error persists, reach out for clarification on which specific field is needed.

Reserved Plate Registration Issue

If you are having trouble using a reserved plate for registration, please provide the VIN (Vehicle Identification Number) associated with the reservation so we can investigate and resolve this matter promptly.

Error 0001 when Clearing Deal

Error 0001 occurs when attempting to clear a deal involving a Golden Rod vehicle, which must be processed as a Used Transfer. For other Non-Residents, processing should take place at a field office. To confirm eligibility for processing as a used transfer, run a KSR check.

Error D445: Address Change Issue

The D445 error indicates an address or zip code change from smog-required county to non-smog-required county on record. This prevents certain transactions like Reg Renewals or Substitute Inventory from being processed. If the address change is correct, submit it accordingly for resolution.