Resolving Discrepancies in Vehicle History Reports

When you come across a discrepancy between the "SALVAGED/TOTAL LOSS" mark on NMVTIS and its absence on KSR or CarFax, it can be concerning. However, there are steps you can take to address this issue.

Possible Reasons for Discrepancy

The discrepancy could be due to errors in reporting by the state or insurance company. It is important to investigate further to determine the cause of the inconsistency.

Steps to Resolve the Issue

1. Contact NMVTIS: Reach out to NMVTIS directly to inquire about their records and clarify any discrepancies you have found.
2. Contact KSR or CarFax: Similarly, contact KSR or CarFax customer service to discuss the issue and see if they can provide any insights into why there is a difference in their reports.
3. Contact State Authorities: If the discrepancy seems related to state-reported data, contacting the relevant state authorities may help shed light on the situation.
4. Contact Insurance Company: If insurance information seems inaccurate, reaching out to the insurance company that reported it may lead to a resolution.

Thank You for Reporting

We appreciate you bringing this matter to our attention. By taking proactive steps and contacting all relevant parties involved, you can work towards resolving any discrepancies in your vehicle history report effectively.