Error Troubleshooting Guide

Encountering errors can be frustrating, but understanding the nature of these issues is essential for effective resolution. Below are common error codes and their potential causes along with recommended solutions.

D342 Error

The D342 error is often linked to a subplate issue that requires adjustment. To resolve this:

• Change the subplate status to N/A.
• Review any related settings or configurations.

This issue may also contribute to slower system performance, so addressing it promptly is advisable.

I003 Error

If you encounter the I003 error associated with VIN 219302, further context is needed for accurate troubleshooting. Please provide additional details regarding:

• The specific circumstances when the error occurred.
• Any accompanying messages or codes displayed on your screen.

I006 Error

The I006 code typically arises from a missing or incorrect Transaction Identification Number (TIN) during your used car purchase transaction. This can hinder payment processing for renewal and sticker issuance. To rectify this:

• Run a KSR (Knowledge Source Reference) check to verify record status.
• Identify any other underlying issues that may exist in the transaction records.

D442 Error

< p>If you're facing a D442 error during dealer transfer transactions, it might relate to discrepancies in odometer readings. Consider these steps:

<

<
• If there’s an indication of rollback, utilize the odometer reading provided by the second buyer involved in the transaction.
<
• If no rollback situation exists, ensure all data entries are correct before proceeding with your transfer request.< /ul>

  Error Code 0001

  <

  The occurrence of error code 0001 usually stems from selections made within certification drop-down menus for commercial vehicles. To fix this issue:

  <
  <
  • Select "operating under 10,000 lbs" and input the date of sale as your operating date in order to proceed without complications.< /ul>

    Please reach out if you require further assistance or clarification on any errors not covered here!