Handling Fee Posting Issues for Vehicle Transactions

If you encounter a situation where you cannot post fees on the application due to an RDF (post fees) associated with the record, it is essential to understand how to proceed. This article outlines steps for managing such transactions effectively.

Understanding RDF and Date of Sale

The inability to post fees typically arises when a fee posting has occurred prior to your Date of Sale. In these cases, proper handling requires escalating the transaction either to SPU or the Field Office for processing. It's also important to note that if the transaction was completed in 2023, previous owners may have managed those postings.

Posting Fees Related to Trucks

If your goal is specifically related to posting fees for parts connected with a truck, this can usually be accomplished through the e-filing system under Vehicle Services. For renewals, opting for online payment methods is generally more efficient than mailing a check.

Verifying Specific Instructions

In certain situations or locations, there might be specific instructions that apply. It’s advisable to verify these details directly with the appropriate department in Sacramento before proceeding.

Investigating Previous Fee Postings

If you discover that fees were posted unexpectedly—perhaps due to an error or oversight during earlier transactions—it’s crucial first to review the vehicle's ownership history and past transactions. Understanding why these charges appeared will help clarify any discrepancies.

Troubleshooting Steps: KSR and RESUBMIT

• KSR Report: Run a KSR report on the vehicle's records; this provides insight into all historical data linked with ownership and fee postings.
• RESUBMIT Transaction: Instead of using a CLEAR transaction type, process a RESUBMIT which ensures all necessary actions are taken correctly without leaving gaps in documentation.

Conclusion

Navigating fee postings can be complex but understanding how RDFs work alongside Dates of Sale helps streamline processes significantly. Always ensure thorough checks on vehicle histories and follow up appropriately based on findings from reports like KSR before finalizing any changes or submissions.