How to Resolve the D195 Error

If you are encountering the D195 error, follow these steps to troubleshoot and resolve the issue effectively.

Step 1: Check Your Purchase/Lease Selection

The first step in resolving the D195 error is to verify that your Purchase/Lease dropdown menu is set correctly. Ensure that it displays "LEASE." This setting is crucial for avoiding any complications related to leasing agreements.

Step 2: Contact SPU for Assistance

If you have confirmed that the dropdown selection is correct and you still face the D195 error, it's time to seek further assistance. Reach out to SPU (Service Provider Unit) for help in clearing this error from your system. They will provide guidance on how to proceed and may be able to resolve any underlying issues directly.

When Contacting SPU:

• Have all relevant information ready, including your account details and a description of the problem.
• Be prepared for potential verification questions regarding your lease agreement.
• Ask about estimated resolution times or additional steps if needed.

After Resolving the Issue

Once SPU has successfully cleared the D195 error, you can continue with your process without worry. It’s perfectly acceptable at this stage to arrange for substitute stickers—if necessary—to be sent directly to your dealership for pickup. This ensures a smooth transition back into regular operations concerning vehicle registration or leasing documentation.

A Few Final Tips:

• Keeps Records: Document all interactions with SPU, including dates and names of representatives spoken with.
• Status Updates: Follow up if there are delays in resolving your issue; staying proactive can expedite solutions.

This guide should assist you in navigating through and resolving any challenges associated with the D195 error efficiently!