How to Request Access for KSR

If you need access to KSR, follow these simple steps to ensure your request is processed efficiently.

Step 1: Check the Lock Status

Begin by looking at the lock icon located in the top right corner of your portal. The color of this lock will indicate whether your terminal is registered:

• Red Lock: Your terminal is not registered.
• Orange Lock: Your request has been submitted and is pending approval.

Step 2: Submit a Request

If you see a red lock, click on it to initiate your access request. You will be prompted to provide additional information:

1. Description of Location: Enter a brief description of where you are within the dealership (e.g., sales tower or finance office).
2. Select Permission Type: Choose "KSR" from the list of permissions you're requesting.
3. Acknowledge Terms: Agree to any terms presented during this process.

Your completed request will then be submitted for processing. Once you've done this, keep an eye on the lock status again!

Step 3: Await Approval

If successful, the lock should change from red to orange after submission. At this point, it's important that you reach out to your Admin for final approval on your access request. They may have additional steps or requirements before granting full access.

Troubleshooting Tips

• If you're unsure about how to describe your location accurately, consult with a colleague who can assist you.
• If there are issues with submitting your request or if no changes occur after some time, contact IT support for assistance.

Please Note:

The entire process aims at ensuring secure and appropriate access levels within our systems; hence timely communication with Admins can expedite approvals significantly!

Your cooperation helps maintain security protocols while allowing necessary functionality across departments. Thank you for following these guidelines!